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Users facing up to customer IT challenges

Customer-facing applications, but not fully fledged customer relationship management (CRM) software, will see significant growth in the near future, as manufacturers’ spending on IT, particularly for collaborative ...

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Global couplings maker buys into automated portals

Vulkan Group, the German flexible couplings and sleeve spring dampers manufacturer, is to implement a Blue Martini portal system to streamline and automate business processes with its partners, customers, suppliers and ...


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