BPMA launches customer confidence code

The British Pump Manufacturers’ Association (BPMA) has launched a ‘buy with confidence from a BPMA member’ code based on the BPMA’s code of conduct.

The BPMA said it represented members who demonstrated “the highest degree of professionalism, expertise and ethical standards in every aspect of their operations, including the safety, reliability, quality and support of their products, as well as the competence of their employees and representatives”.

A range of undertakings form the code of conduct, the full details of which can be found on the BPMA website – www.bpma.org.uk

It includes products and technical standards, spare parts, product performance, quality assurance, customer complaints, and service and maintenance’

BPMA members account for around 85% of the £1 billion plus UK market for liquid pumping equipment.