Business intelligence and reporting lead to best in class performance

Best-in-class manufacturers – those exhibiting the top 20% of performance overall – achieved significantly better results across all four key business metrics, thanks to serious adoption of business intelligence and ERP reporting.

That's among key findings of analyst Aberdeen Group's latest study, 'Measuring the ROI of ERP in SMB: keeping ERP projects alive when you need them the most'. It finds these manufacturers demonstrating 20% reduction in levels of inventory, 97% inventory accuracy, 19% reduction in operational costs, 22% reduction in administrative costs and 94% on-time, in-full delivery metrics. It also suggests that 83% of best-in-class manufacturers achieved ROI within two years at a divisional level, while 50% also did so at the corporate level. The report's author Cindy Jutras makes the point that best-in-class manufacturers are 219% more likely than the laggards to use advanced analytics and business intelligence (BI), along with the reporting capabilities of ERP to monitor business benefits.