Company Profile
Employees: (Number.) 650+ worldwide
Turnover: not disclosed, as a privately owned organisation
Offices: worldwide: USA, Canada, Australia, New Zealand, UK and the Netherlands
Parent/Holding Co: ECi Software Solutions Inc.
Activities: ECi M1 is an intuitive software solution designed for SMEs that need flexibility as well as functionality. M1 provides growing manufacturers with a complete toolkit to streamline operations, improve performance, strengthen trading relationships and give customers greater levels of service.
Dealers/VARS/Systems Integrators: ECi supplies M1 directly to the manufacturer.
Industrial Sectors
Customers include businesses ranging from small start-ups to large multi-branch, multicountry organisations. Industry sectors include: aerospace, automotive, fabricated metal products, machined components, precision engineering, marine, furniture, doors and windows, electronics, medical devices, business signage, oil and gas, energy, machinery and equipment, weapons and
ammunition, welding, wood and wood products, rubber & plastics products.
User Profile
ECi M1 is designed for SME discrete manufacturers including custom, mixed-mode and make-to-order manufacturers.
User References
Brooks Forgings, JH Richards, SEECO (UK), Listawood Promotional Products, Pilkington Metal Finishing, Elsum Engineering and Precise Manufacturing.
Services
Industrial Standards: Windows 7/8 and Windows Server 2003/2008/2012. M1 also integrates with the familiar everyday email and document tools Microsoft Excel, Microsoft Word, Microsoft Outlook and Microsoft MapPoint.
Operating System: Windows 7/8 (Client) Windows Server 2003/2008/2012 (Server)
Database: Microsoft SQL Server/SQL Express 2005/2008/2012/2014
Presentation: GUI
Delivery: On Premise, M1 is also available as a hosted solution
Quality Standards: OPIM, based Prince2 and PMBok
Training & Support Facilities: We have a dedicated helpdesk team based in the UK, but offer 'follow-the-sun' support to our M1 customers, via our experienced global helpdesk team. We offer a full range of classes for on-site training or online classes hosted by our expert trainers. Our Professional Services team provides ongoing assistance post implementation.
Applications/Products
M1, a fully integrated ERP Solution written specifically for manufacturers: integrated CRM; quoting and estimating; product configurator; order processing; planning and scheduling; manufacturing and production management; job costing; warehouse and dispatch; inventory management (raw materials, finished goods and sub-assemblies); business intelligence; Quality management; comprehensive customer portal including webshop; integrated financial management; mobile apps; alerts and automation.
Case Study
Brooks Forgings, one of the UK's leading manufacturers of forged, fabricated and machined components, has been using M1 for the last 10 years to help its business evolve and succeed in a fiercely competitive marketplace. M1 helps the company increase turnover without adding significantly to its sales or administrative staff.
M1 emerged as the favourite to replace their previous system as it not only offered greater functionality from a completely integrated package, but all of their existing data could be switched seamlessly with virtually no disruption to the ongoing business.
"Simple customisation is a strong feature of M1," confirms financial director Adrian Brooks. "This was a factor when we were deciding which ERP system to install. We wanted to look at future-proofing, the ability to customise, and how the software was going to behave. Today, we can happily customise reports and searches in-house and add fields to forms. Only when we want to create entirely new forms, which for the most part we can do ourselves, do we sometimes call on the expertise of ECi."